Meet Robert E. Hall,

author of This Land of Strangers

It is the crisis that everyone feels but that has gone unnamed. We see the pieces: families disintegrating; communities in chaos; businesses losing the trust of customers and employees; political and religious discourse that sows dysfunction and divide. Yet until now, no one has connected the dots that reveal the larger narrative. Our broken relationships have a death grip on economic, political, and social advancements that capitalism, democracy, social programs, and tax policy have been unable to break. Cumulatively this crisis feeds an emerging caste system: individuals and organizations that possess superior relationships have, while those with deteriorating relationships are destined to have not. In This Land of Strangers, Robert Hall lays the crisis bare, and you will be shocked at the magnitude of destruction he reveals.

Who: Robert Hall  is a noted author, consultant, and speaker on relationships. As cofounder and CEO of a 200-person relationship management firm with offices in the U.S., Canada, Latin America, U.K., South Africa, and Australia, he consulted for 20-plus years with major corporations on customer and employee relationships. Ernst and Young named him a finalist for Entrepreneur of the Year in the Southwest. His first book, The Streetcorner Strategy for Winning Local Markets, is a business bestseller that helped inspire the customer relationship management movement. For the past decade, Hall has mentored inner-city homeless families and helped pioneer a relationship-centric model for addressing homelessness. He has authored 100-plus published columns, articles, and research papers on the topic of relationships.

What: Author Presentation and Signing

When: Saturday, August 11th, 1pm-3pm

Where: Barnes & Noble Creekwalk, 801 W. 15th Street, Plano TX (972) 422-3372

Contact: Suzanne Roberts, Community Relations Manager at Barnes & Noble at (972) 881-7526.