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"..the most important book of the decade." — Richard Boyatzis, co-author of best seller Primal Leadership
Relationships, in all their varied forms, have been the lifetime study of Robert Hall. He brings a rare combination of experience as a researcher, consultant, writer, teacher and CEO in dealing with the real-world relationship challenges of modern organizations. When coupled with a decade of hands-on experience in the gritty world of inner-city homeless families it translates into a tapestry of vivid stories, well-researched and oft startling facts, and strategic insights that weave together the yet untold narrative of society's gravest risk and most stellar opportunity.
Robert has published more than 150 columns, articles, white papers, and research studies on relationship. In addition to being a regular contributor at Huffington Post, his work has been published and discussed in Forbes, American Banker, Sales & Marketing Management magazine, The CEO Magazine, ABA Bank Marketing magazine, Computerworld, The Daily Beast, Business Week, The Dallas Morning News, Los Angeles Times, The Detroit News, The Indianapolis Star and in international publications including Sydney Morning News (Australia), European Financial Management Association (London) and Relational Thinking Network (Cambridge, UK).
Relationship status…this is what drives life in college…are you having sex or aren’t you, it is why people take certain classes, sit where they sit, do what they do…that is what Facebook is going to be about…people are going to log on because after the cake and watermelon there’s a chance they might actually get…a girl. – Mark Zuckerberg, in the movie, “The Social Network”
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Relationship status is not just important in college. It is vital in our home, work, […]
It takes a lot of money to look this cheap. – Dolly Parton
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You know the drill. Last Saturday we reached the tipping point for buying my wife a new car. She had narrowed her choices to a couple of makes/models and so off we went to the daunting land of car dealerships.
As we entered the first dealership we were greeted by a young, exuberant salesperson who welcomed us in. He was very friendly, nice and not pushy. However, it […]
…the intuition there wasn’t simply ‘How do we best help people fix their computers?’ It was ‘How do we restore and enhance customer relationships?’ – Ron Johnson, on Apple’s Genius Bar, “Retail Isn’t Broken, Stores Are,” Harvard Business Review December 2011
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There is much debate about the role of the branch in the midst of the multi-channel explosion where transactions can be conducted by a multitude of increasingly mobile electronic devices such as cell phones and tablets. Of particular challenge […]
At a time when, from India to America, democracies have never had more big decisions to make … this epidemic of not deciding is a troubling trend. – Thomas Friedman, “Who’s the Decider,” The New York Times, November 16, 2011
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It is good to say good bye to 2011 which could surely go down as the year that leadership died. The litany of leaders who are not faring well is large and growing: President Barack Obama’s job approval according to Gallup […]
… Account openings, online and in-branch, double in October at BECU. … Randolph-Brooks FCU reports 22% of new funds through ACH are from Bank of America. … Online account opening up as much as 40% at Andera, Harland and Fiserv. – “Bank Transfer Day: Technologists Say Thousands Already Switching,” Credit Union Times, October 22, 2011
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The Tea Party, Occupy Wall Street, and Bank Transfer Day. The outbreak of peace on earth seems a little behind schedule this year. With the upcoming […]
… they [companies like Microsoft] want students with the cred to make brands seem cool, in ways that a TV or magazine ad never could. – “On Campus, It’s One Big Commercial,” The New York Times, September 10, 2011
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Isn’t it interesting that top technology companies are going after the most tech-savvy, social media-dependent group on the planet in such an increasingly local, person-to-person manner. According to The New York Times these companies hired over 10,000 American college students on hundreds […]
They’ll cut more than 101,000 jobs this year. – Businessweek’s projection of 2011 job cuts by the top 50 banks
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As we finalize our plans and budgets for 2012, one thing is clear: most businesses have lost the ability to grow and the national government has lost the ability to shrink. The talk of reduced government spending goes on endlessly while the U.S. deficit continues to spiral upward. In the private sector everyone talks about the imperative for revenue growth but […]
… a growing catalog of studies that pin the blame for an appalling share of preventable deaths on poor communication among doctors, patients and nurses. – The New York Times, July 11, 2011
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This summer the National Football League reached a ten-year agreement with the players union, and both sides seem to feel pretty good about the deal and about each other. The federal debt-ceiling and deficit reduction fiasco in Washington was pretty much disliked by all sides including the public, […]
Don’t believe everything you think. – Thomas Kida
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It happens over and again. Conventional wisdom that is heavy on convention and light on wisdom. One of the latest conventions to bite the dust is the crime rate. The learned class has assumed that difficult economic times lead to higher crime rates. So when the FBI announced that violent crime in the U.S. had reached a 40-year low in 2010, many criminologists were dumbfounded. Noted scholar James Q. Wilson reports in The […]
In 2000, it started with 374 listings … By 2008, that number jumped to 2,218 and nearly doubled to 4,100 as of today. — ‘Local Harvest’s’ listings of Community Supported Agriculture groups that provide local fruit and vegetables
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It is just about impossible to ignore this new, upgraded version of “local.” Hyperlocal even has its own Wikipedia page. My first book The Streetcorner Strategy for Winning Local Markets extolled the virtue of local but that was before the internet, was ubiquitous or Google, […]
Copyright 2012 - Robert E.Hall
