Blog & Articles
Robert has published more than 150 columns, articles, white papers, and research studies on relationship. In addition to being a regular contributor at Huffington Post, his work has been published and discussed in Forbes, American Banker, Sales & Marketing Management magazine, The CEO Magazine, ABA Bank Marketing magazine, Computerworld, The Daily Beast, Business Week, The Dallas Morning News, Los Angeles Times, The Detroit News, The Indianapolis Star and in international publications including Sydney Morning News (Australia), European Financial Management Association (London) and Relational Thinking Network (Cambridge, UK).
Logic can convince but only emotion can motivate. – Jonathan Alter
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Our love affair with information is killing our relationships. Over the past two decades the implicit assumption has been that more information would strengthen our relationships. The reality is that our methods for collecting and using information are stifling the formation and development of our connections with employees and customers. Our quest for copious, efficient, low-cost and ever-accessible information is getting very expensive. It is time for Chief Marketing Officers […]