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"..the most important book of the decade." — Richard Boyatzis, co-author of best seller Primal Leadership
Relationships, in all their varied forms, have been the lifetime study of Robert Hall. He brings a rare combination of experience as a researcher, consultant, writer, teacher and CEO in dealing with the real-world relationship challenges of modern organizations. When coupled with a decade of hands-on experience in the gritty world of inner-city homeless families it translates into a tapestry of vivid stories, well-researched and oft startling facts, and strategic insights that weave together the yet untold narrative of society's gravest risk and most stellar opportunity.
Robert has published more than 150 columns, articles, white papers, and research studies on relationship. In addition to being a regular contributor at Huffington Post, his work has been published and discussed in Forbes, American Banker, Sales & Marketing Management magazine, The CEO Magazine, ABA Bank Marketing magazine, Computerworld, The Daily Beast, Business Week, The Dallas Morning News, Los Angeles Times, The Detroit News, The Indianapolis Star and in international publications including Sydney Morning News (Australia), European Financial Management Association (London) and Relational Thinking Network (Cambridge, UK).
Medicine is the art of engagement with the human condition rather than with the disease. – Dr. Bernard Lown, medical doctor and Nobel Peace Prize recipient
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My daughter had been very ill necessitating my wife spending several weeks with her in New York. When my wife visited a shop there to buy a blouse, the salesperson determined my wife was from out of town and inquired as to why she was visiting – so she very briefly shared about our […]
Please read my article “The Big Risk and Hope of 2012 Election – Regardless of Who Wins” on any of the below websites:
Opposing Views
The Bilerico Project
Chicago Pride
The Detroit News
Robert E. Hall
“I am suggesting that they [big banks] be broken up…” – Sandy Weill, former Citigroup Chairman & CEO, who put together mammoth Citicorp and Travelers
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Put the word big in front of business, government, labor, oil, and banks and it makes the appeal smaller. In my March 2010 column “Big Bank Blowback” I chronicled the strong market-place head winds that impeded the progress of large organizations, especially banks. Now over two years later the strong winds have been upgraded to […]
In the silence of connection, people are comfortable by being in touch with a lot of people – carefully kept at bay. – Sherry Turkle, “The Flight from Conversation,” The New York Times
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Talk of war rumbles through the overheated discourse of today’s political season just months before the 2012 Presidential election. Raised voices accuse the other side of class warfare, war on women, war on the poor, war on the rich, war on the unions, and war on the […]
Relationship status…this is what drives life in college…are you having sex or aren’t you, it is why people take certain classes, sit where they sit, do what they do…that is what Facebook is going to be about…people are going to log on because after the cake and watermelon there’s a chance they might actually get…a girl. – Mark Zuckerberg, in the movie, “The Social Network”
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Relationship status is not just important in college. It is vital in our home, work, […]
It takes a lot of money to look this cheap. – Dolly Parton
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You know the drill. Last Saturday we reached the tipping point for buying my wife a new car. She had narrowed her choices to a couple of makes/models and so off we went to the daunting land of car dealerships.
As we entered the first dealership we were greeted by a young, exuberant salesperson who welcomed us in. He was very friendly, nice and not pushy. However, it […]
…the intuition there wasn’t simply ‘How do we best help people fix their computers?’ It was ‘How do we restore and enhance customer relationships?’ – Ron Johnson, on Apple’s Genius Bar, “Retail Isn’t Broken, Stores Are,” Harvard Business Review December 2011
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There is much debate about the role of the branch in the midst of the multi-channel explosion where transactions can be conducted by a multitude of increasingly mobile electronic devices such as cell phones and tablets. Of particular challenge […]
At a time when, from India to America, democracies have never had more big decisions to make … this epidemic of not deciding is a troubling trend. – Thomas Friedman, “Who’s the Decider,” The New York Times, November 16, 2011
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It is good to say good bye to 2011 which could surely go down as the year that leadership died. The litany of leaders who are not faring well is large and growing: President Barack Obama’s job approval according to Gallup […]
… Account openings, online and in-branch, double in October at BECU. … Randolph-Brooks FCU reports 22% of new funds through ACH are from Bank of America. … Online account opening up as much as 40% at Andera, Harland and Fiserv. – “Bank Transfer Day: Technologists Say Thousands Already Switching,” Credit Union Times, October 22, 2011
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The Tea Party, Occupy Wall Street, and Bank Transfer Day. The outbreak of peace on earth seems a little behind schedule this year. With the upcoming […]
… they [companies like Microsoft] want students with the cred to make brands seem cool, in ways that a TV or magazine ad never could. – “On Campus, It’s One Big Commercial,” The New York Times, September 10, 2011
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Isn’t it interesting that top technology companies are going after the most tech-savvy, social media-dependent group on the planet in such an increasingly local, person-to-person manner. According to The New York Times these companies hired over 10,000 American college students on hundreds […]
Copyright 2012 - Robert E.Hall
