Return to Home

This Land of Strangers

"..the most important book of the decade." — Richard Boyatzis, co-author of best seller Primal Leadership

Relationships, in all their varied forms, have been the lifetime study of Robert Hall. He brings a rare combination of experience as a researcher, consultant, writer, teacher and CEO in dealing with the real-world relationship challenges of modern organizations. When coupled with a decade of hands-on experience in the gritty world of inner-city homeless families it translates into a tapestry of vivid stories, well-researched and oft startling facts, and strategic insights that weave together the yet untold narrative of society's gravest risk and most stellar opportunity.

Archives by Month:

Archives by Subject:

Blog & Articles

Robert has published more than 150 columns, articles, white papers, and research studies on relationship. In addition to being a regular contributor at Huffington Post, his work has been published and discussed in Forbes, American Banker, Sales & Marketing Management magazine, The CEO Magazine, ABA Bank Marketing magazine, Computerworld, The Daily Beast, Business Week, The Dallas Morning News, Los Angeles Times, The Detroit News, The Indianapolis Star and in international publications including Sydney Morning News (Australia), European Financial Management Association (London) and Relational Thinking Network (Cambridge, UK).

Is Big Data Shrinking Customer Engagement?, by Robert Hall, Huffington Post

Aug 16

Russia’s agency responsible for the Kremlin security is buying typewriters – a move reportedly prompted by recent leaks by WikiLeaks and Edward Snowden. — BBC News — Europe, July 11, 2013

A key assumption behind Big Data is that more information and knowledge about our customers will translate into greater customer engagement, stronger relationships, and increased sales. What if the assumption is not fully true — and larger organizations with larger stores of data unleash forces of distrust […]

Article

The Death of Relationships, by Ron Fournier, quotes Robert Hall, National Journal

Apr 5

Click here to read the article “The Death of Relationships” by Ron Fournier, quoting Robert E. Hall. Article originally appeared on nationaljournal.com, April 5 2013.

Atlanta teachers are accused of cheating. Yahoo bans telecommuting. A Rutgers basketball coach hurls balls and epithets at his players. Meanwhile, in Washington, the president and House Republicans can’t or won’t bridge their differences and regain the trust of voters.

These seemingly disparate strands have in common a single, sobering sociological trend: People today are more separate and […]

Article

In Big Data, We Hope and Distrust, by Robert Hall, Huffington Post

Apr 4

“In God we trust. All others must bring data.” — W. Edwards Deming, statistician, quality guru

• • •

Big data helped re-elect a President, find Osama bin Laden, and contributed to the melt-down of our financial system. We are in the midst of a data revolution where social media introduces new terms like Arab Spring, Facebook Depression and Twitter anxiety that reflect a new reality: big data is changing the social and relationship fabric of […]

Article

Video: Social Media Breakfast Dallas April 25, 2013

Mar 15

Sign up now to see Robert Hall speak at socialmediabreakfastdallas.com and see what he has to say about relationships being our single most valuable resource and how technology is effecting us, April 25, 2013.

Be more intentional, build community and establish relationship leadership and succeed at home, at work, in politics, and in faith.

Blog Post